Privacy Policy

Heinrichs Jewellery Saskatoon Ltd.
Effective March 1, 2026

1. Introduction

Heinrichs Jewellery Saskatoon Ltd. (“Heinrichs Jewellery,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.heinrichsjewellery.com (the “Website”).

This policy is designed to comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and applies to users in Canada and the United States.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase

  • Create an account

  • Contact us through our website

  • Subscribe to our newsletter

Personal Information Collected:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

We do not collect or store payment card information. All payment data is securely processed by our third-party payment provider.

3. Payment Processing

All payments made through our Website are processed by Chase Paymentech. We do not store or have direct access to your full payment card details. Your payment information is handled in accordance with Chase Paymentech’s privacy and security policies.

4. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate with you regarding your purchases

  • To provide customer support

  • To send promotional emails and newsletters (with your consent)

  • To improve our website and customer experience

5. Email Marketing

If you subscribe to our newsletter, we may send you marketing emails about products, promotions, and updates.

We use Mailchimp to manage our email communications. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies help us:

  • Understand website usage

  • Improve functionality and performance

  • Remember your preferences

You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the Website.

7. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors (Chase Paymentech)

  • Shipping carriers (such as FedEx, UPS, and Canada Post)

  • Email marketing provider (Mailchimp)

  • Website platform provider (Shopify)

These third parties are only given the information necessary to perform their services.

8. Data Storage and Security

Our Website is hosted on Shopify, which provides secure data storage and infrastructure. We take reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take security seriously, no method of transmission over the internet is completely secure.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at:
sales@heinrichsjewellery.com

10. International Users

We offer shipping to customers in Canada and the United States. By using our Website, you understand that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.

11. Children’s Privacy

Our Website is not directed toward children, but we do not impose a strict age restriction. We do not knowingly collect personal information from minors without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Heinrichs Jewellery Saskatoon Ltd.
3310 8th Street East
Saskatoon, Saskatchewan, Canada
S7H 5M3

14. Consent

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.